Privacy Policy

Last updated: December 28, 2020

This
Privacy Policy describes how your personal information is collected, used, and
shared when you visit or make a purchase from https://zimboshop.co.za (the
“Site”).

 

PERSONAL
INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about
your device, including information about your web browser, IP address, time
zone, and some of the cookies that are installed on your device. Additionally,
as you browse the Site, we collect information about the individual web pages
or products that you view, what websites or search terms referred you to the
Site, and information about how you interact with the Site. We refer to this
automatically-collected information as “Device Information”.

We
collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often
include an anonymous unique identifier. For more information about cookies, and
how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including
your IP address, browser type, Internet service provider, referring/exit pages,
and date/time stamps.
– “Web beacons”, “tags”, and “pixels” are electronic files used to record
information about how you browse the Site.

Additionally
when you make a purchase or attempt to make a purchase through the Site, we
collect certain information from you, including your name, billing address,
shipping address, payment information (including credit card numbers]), email
address, and phone number. We refer to this information as “Order Information”.

By
using our website, you (the visitor) agree to allow third parties to process
your IP address, in order to determine your location for the purpose of
currency conversion. You also agree to have that currency stores in a session
cookie in your browser (a temporary cookie which gets automatically removed
when you close your browser). We do this in order for the selected currency to
remain selected and consistent when browsing our website so that the price can
convert to your (the visitor) local currency.

When
we talk about “Personal Information” in this Privacy Policy, we are talking
both about Device Information and Order Information.

 

HOW
DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfil any orders
placed through the Site (including processing your payment information,
arranging for shipping, and providing you with invoices and/or order
confirmations). Additionally, we use this Order Information to:
– Communicate with you;
– Screen our orders for potential risk or fraud; and
– When in line with the preferences you have shared with us, provide you with
information or advertising relating to our products or services.

We
use the Device Information that we collect to help us screen for potential risk
and fraud (in particular, your IP address), and more generally to improve and
optimize our Site (for example, by generating analytics about how our customers
browse and interact with the Site, and to assess the success of our marketing
and advertising campaigns).

 

SHARING
YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your
Personal Information, as described above. For example, we use WooCommerce to
power our online store and MailChimp to send marketing emails to our clients
who have subscribed to our newsletters.
We also use Google Analytics to help us understand how our customers use the
Site — you can read more about how Google uses your Personal Information here:
https://www.google.com/intl/en/policies/privacy/. You can also opt-out of
Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally,
we may also share your Personal Information to comply with applicable laws and
regulations, to respond to a subpoena, search warrant or other lawful request
for information we receive, or to otherwise protect our rights.

 

BEHAVIOURAL
ADVERTISING
As described above, we use your Personal Information to provide you with
targeted advertisements or marketing communications we believe may be of
interest to you. For more information about how targeted advertising works, you
can visit the Network Advertising Initiative’s (“NAI”) educational page at
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You
can opt out of targeted advertising by using the links below:
– Facebook: https://www.facebook.com/settings/?tab=ads
– Google: https://www.google.com/settings/ads/anonymous
– Bing:
https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally,
you can opt out of some of these services by visiting the Digital Advertising
Alliance’s opt-out portal at: http://optout.aboutads.info/.

 

DO NOT
TRACK
Please note that we do not alter our Site’s data collection and use practices
when we see a Do Not Track signal from your browser.

 

YOUR RIGHTS
If you are a European resident, you have the right to access personal
information we hold about you and to ask that your personal information be
corrected, updated, or deleted. If you would like to exercise this right,
please contact us through the contact information below.

Additionally,
if you are a European resident we note that we are processing your information
in order to fulfill contracts we might have with you (for example if you make
an order through the Site), or otherwise to pursue our legitimate business
interests listed above. Additionally, please note that your information will be
transferred outside of Europe, including to Canada and the United States.

 

DATA
RETENTION
When you place an order through the Site, we will maintain your Order
Information for our records unless and until you ask us to delete this
information.

 

CHANGES
We may update this privacy policy from time to time in order to reflect, for
example, changes to our practices or for other operational, legal or regulatory
reasons.

 

MINORS
The Site is not intended for individuals under the age of 15 .

 

CONTACT US
For more information about our privacy practices, if you have questions, or if
you would like to make a complaint, please contact us by e‑mail at legal@zimboshop.co.za
or by mail using the details provided below:

ZimboShop
[Re: Privacy Compliance Officer]